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Cancellation Policy

Return or Cancel the existing order?

If you cancel your order before your product was shipped, we will refund the entire amount. You can call our customer service and ask for a cancellation.

If the cancellation is requested after your product has been shipped, you can do one of the following:

If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same.

If you received the product, it will be eligible for replacement, only in cases where there are damage/defects in the product. Apart from condition reserved hereinabove, the products shall not be eligible for return.

Wrong Items delivered

In the event of an incorrect order being delivered please send across a picture of the parcel to us on What’s up to app or Email and we will initiate another order which will reach you within 6-7 working days. If a Refund is required it will be processed.


Order Returned.

In case a parcel is lost in transit or was returned due to the issue(s) from the logistics side, a return parcel will be sent within a day of updating of status (Return or lost) on the logistics tracking website. This new parcel should reach you within a week. If a Refund is required it will be processed.

All Food Items are non-Returnable.

It may take upto 7 days for return to reflect in your bank account.

International Order:

Currently, we are not accepting international Orders

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